Everything we can do in Intercom
Grouped by job. Each line is an action the agent can perform for you, not a suggestion you finish yourself.
Conversations
- List open conversations
- Reply to a customer
- Close or snooze
- Assign an inbox
Contacts
- Create and update contacts
- Add tags
- Read company data
Ask for it like this
Sweep the support queue
Review the open support tickets that have had no reply for more than a day. Draft an answer for each, flag the ones that need a refund decision, and tag them in the helpdesk.
Other Support apps
All appsConnect Intercom and ask for the first job.
One consent screen, your own login, removably authorized. Then the agent can run any of the actions above for you.